Some pep-talks are given in the heat of battle. You don't always have the time for an extended conversation.
Short pep-talks don't have to be superficial. They can still meet the basic needs of your audience.
You need to acknowledge the person's feelings, give clear direction and a good reason to act.
You can do that in 60-seconds or less. Here's how -
Use empathy to grab attention -
- Ex. "I can see why you're frustrated. I get it. I know you've been patient and I appreciate it. Thank you."
Give clear direction -
- Ex. "But I really need you to stay until this is done..."
Explain why -
- Ex. "...because we can't start tomorrow behind schedule. We're already in danger of missing this deadline."
Give a reason to act -
- Ex. "I don't want you to have to come in early tomorrow or have this hanging over your head. This will keep us from scrambling all day tomorrow."
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