Your employees have certain beliefs about you as a manager.
When they listen to your pep talk, they'll filter what you say based on these beliefs.
People really do hear what they want to hear. 😖
(A confirmation bias is the tendency to look for evidence that supports your beliefs while ignoring evidence that counter your beliefs.)
To get people to follow you, they have to believe that...
- They can trust you
- You care about them, and
- You're consistent
You have to approach each pep talk realistically. That means acknowledging how the person views you as their leader.
- If trust is an issue - spend more time explaining what to do, why it's important and how your advice benefits them.
- If empathy is an issue - don't do all the talking - listen. Acknowledge their emotions.
- If consistency is an issue - avoid potential mixed messages
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