A pep-talk is a motivational technique.

People confuse "rah-rah speeches" and pep-talks. 

A "rah-rah speech" is simple encouragement. It sounds like -

• "You can do it!"
• "You've got this!" 
• "Everything is going to be okay" 
• "Don't worry about it"

Rah-rah speeches are happy thoughts and optimism. 

People often tune out rah-rah speeches. They've heard it all before. They're viewed as superficial. 

Pep-talks are different. A good pep-talk is short but specific. 

A pep-talk has three elements 

1. Empathy 
2. Direction 
3. Motivation 

Empathy - you let the person know that you understand how they feel. When you do, they'll be interested in what you have to say next. 

Direction - you offer very specific advice designed to improve the person's situation.

Motivation - you give people a good reason to act on your advice. 

Notice how "encouragement" isn't part of the pep-talk formula. 

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