An occasional surprise can keep people on their toes. When things get stale and people begin to lose motivation, try changes things up a little.
A good way to get someone's attention is to surprise them. You create surprise by breaking expectations.
Example - "Monday"..."Tuesday"..."Wednesday"..."Thursday"..."Saturday"
You expected Monday-Thursday, right? But "Saturday" was unexpected. It surprised.
Ways to break expectations -
- Change your routine - ex. Do something unexpected
- Interrupt their routine - ex. Add something new or change employee routines
- Change the schedule