There are 4 types of social support -
- Emotional - people willing to listen and empathize
- Enablement - people willing to help and provide tangible aid
- Informative - people willing to offer advice and suggestions
- Appraisal - people willing to provide feedback and situational awareness
Best practices for providing social support for marginalized employees.
- Job shadowing - let marginalized employees observe the work of more experienced employees
- Mentoring - team a marginalized employee with a successful role model
- Coaching - provide coaching incentives to the mentor
- Teaming - connect the marginalized employee with similar others
- Confidants - find an employee willing to lend a sympathetic ear
- Positive feedback - create opportunities for co-workers to provide positive feedback
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