There are 4-keys to leading marginalized employees from underserved communities.
- Their relationship w/you
- Their relationship w/co-workers
- Their view of the job
- Their self confidence
Key point - the 5 leadership basics are the same (and even more important).
How to develop your relationship
- Build trust
- Demonstrate interest in their well being
How they view the job
- Explain "What", Why" & "How"
- Their role on the team
How to help them fit in
- Use standards as an on-boarding tool
- Be a matchmaker
How to build their confidence
- Have positive and high expectations
- Use job shadowing
- Give timely feedback
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