There are 4-keys to leading marginalized employees from underserved communities.  

• Their relationship w/you
• Their relationship w/co-workers 
• Their view of the job 
• Their self confidence 

Key point - the 5 leadership basics are the same (and even more important). 

How to develop your relationship 

• Build trust  
• Demonstrate interest in their well being 

How they view the job  

• Explain "What", Why" & "How"
• Their role on the team 

How to help them fit in

• Use standards as an on-boarding tool 
• Be a matchmaker 

How to build their confidence 

• Have positive and high expectations 
• Use job shadowing 
• Give timely feedback 

 ©2019-2020 MentalNotes Search LLC