Why are so few leaders good listeners?
- Ego - we think what we say is most important
- Time - we're pressed for time
- Fear - there are some things we just don't want to hear
- Posturing - we think we're supposed to have all the answers
- Habit - some come into the job as bad listeners
- Multi-tasking - we other things on our mind
- Pride - we think listening is a sign of weakness