You have to get your people thinking about challenging situations in the most productive fashion possible.
What happens when the sh*t hits the fan -
- People cope with challenging situations by trying to understand them
- They find meaning by explaining or "framing" the situation
- The explanations/frames they use are often negative and inaccurate
- Rumors & gossip can influence their perception
- These negative thoughts lead to negative, misguided & unproductive behaviors
- Listen for thinking traps
- Dispute the inaccurate or wildly speculative assumptions
- Manage the rumors & gossip
- Offer more rational or logical explanations
Comments
0 comments
Please sign in to leave a comment.