What to expect
- Job is harder than you thought
- Leadership unpleasantness
- Your skills as a "doer" don't apply
- You're going to have to learn on the job
- It's easy to get caught off guard
Common challenges
- Managing former peers (friends)
- Establishing authority
- Bad behavior and internal conflict
- Time management
Common emotions
Right attitudes to bring
- Your employee's well-being is key
- What you do is more important than what you say
- Your team has to trust you
Key skills to develop
- Enforce standards and expectations
- Motivate
- Giving feedback
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