Morale is how people feel about work. Feelings are triggered by beliefs, ideas, attitudes & stereotypes (the "mindset").
What influences the mindset?
- Decisions made by senior executives
- How management presents decisions made by sr. execs
- The nature of work
- The behaviors being recognized and rewarded
- The co's performance
- Rumors & gossip
- Pay (includes incentive compensation)
- Opportunities for advancement
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