Morale is how people feel about work. Feelings are triggered by beliefs, ideas, attitudes & stereotypes (the "mindset"). 

What influences the mindset?

• Decisions made by senior executives 
• How management presents decisions made by sr. execs 
• The nature of work
• The behaviors being recognized and rewarded 
• The co's performance 
• Rumors & gossip
• Pay (includes incentive compensation) 
• Opportunities for advancement 

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