Uncertainty can be demotivating, but it can also be very motivating. 

• Uncertainty about a potentially positive outcome gives us feelings of excitement and enjoyment (Moon & Nelson 2014).
• These feelings increase motivation (Klein & Fishbach 2014).

Try this -

• Confront the uncertainty head on 
• Discuss the range of potential outcomes (from worst case to best case)
• Ask the employee to recall the last time an uncertain situation worked out in their favor
• Identify tasks or steps w/in their control 

 ©2019-2020 MentalNotes Search LLC