Avoid the "feedback sandwich". Wedging criticism between 2 compliments waters down feedback & sends mixed messages. 

 Try this 4-step process - 

• Position as opportunity - ex. "I think we can improve the way you_____________."
• Share your observation - ex. "I've noticed that you________________." 
• Explain the problem - ex. "People can misinterpret that as______________, and I know that's NOT what you want!"
• Offer a solution - ex. "Next time, I want you to try_____________." 

Other keys to giving negative feedback - 

• Make it timely - the longer you wait to give feedback the less constructive it will feel 
• Make it consistent - when feedback is expected it's much easier to digest 

PRACTICE TIP - rehearse feedback in advance planning to avoid the feedback sandwich. 

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