Here are 7 ways to promote constructive conflict:
- Tell the team that it’s okay to have different opinions and make sure they know how to disagree without being disagreeable.
- Let everyone know that their ideas are welcome. Ask questions that make people think, and listen to what they say.
- Make sure people feel respected, even if they think differently.
- Bring in someone with a different point of view or appoint a devil’s advocate. They might see things in a way that no one else does.
- Don’t rush decisions. Give people time to think things through.
- After a decision, talk about how it went. Did everyone get to speak? Was the choice a good one? And…
- Be a role model and show the team how to disagree in a good way. If they see you do it, they’ll learn how to do it too.
Remember - if you don’t promote constructive conflict, people are going to just go along to get along.
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